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How Do I Get a Dedicated Innovation Success Manager?

All Ideanote subscriptions come with access to our world-class support team via chat and email. Our Enterprise clients all have a dedicated innovation success manager for onboarding and continuous sp…

Updated 9 months ago by Ideanote

How to Embed a Widget

Introduction. The Ideanote Idea Widget is a simplified version of the Ideanote Webapp and allows people to submit ideas in a step-by-step flow as well as browse ideas. You can embed the Idea Widget i…

Updated 1 week ago by Ideanote

How to Report a Bug

Bug reports with good information get resolved twice as fast! What did you try to do? What happened instead? Where in the app did this happen? Include a screenshot or a screen recording of the issue.…

Updated 9 months ago by Ideanote

Service Level Priority Scale

Support issues are categorized according to a severity or priority scale. The Priority / Severity of a support ticket is set according to the guidelines listed below. P1 A service failure or severe d…

Updated 9 months ago by Ideanote

Other

How Do I Get a Dedicated Innovation Success Manager?

How to Embed a Widget

How to Report a Bug

Service Level Priority Scale

Contact